Frequently Asked Questions
Everything you need to know about your NorthEDC gear.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Are your products covered by a warranty?
Yes, all NorthEDC apparel and accessories come with a 1-year limited warranty against manufacturing defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my NorthEDC gear?
To maintain the quality of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.